Welcome To MyTunez

Bridging the gap between DJ's/ Performers and their audiences

Intro

Send/ receive song requests and shoutout through seamless transactions. Requesters connect with your DJ from anywhere in the venue. DJ's experience fewer set disruptions and an additional revenue stream through our app. Requesters are empowered, and DJ's are in full control with MyTunez.

User Accounts

After completing registration, you can sign up as a ‘Requester’ or ‘DJ/ Partner’. With a requester account, you can log in and enter your DJ’s code or use their QR code and send requests for as long as your DJ/ Performer is online. You can also view the DJ’s queue to like and/or tip a request that you like. After submitting your request, show your DJ support by liking and/or sharing their social media.

Users can also create a temporary guest session to create request, but features are limited.

With a DJ/ Performer account, you can go online and start accepting requests any time you are performing. Make sure to display your username and QR code so users are able to send you requests. Your tips will automatically be payed out to your connected stripe account. Verified DJ/s/ Performers control the minimum tip required for requests to be submitted to your queue; however, keep in mind that users can add tips to the request after it’s submitted. You decide which requests to accept and reject. If you are unable to fulfill a request, you can still cancel it. Requests are automatically canceled if the DJ does not indicate the request was completed in the app within 24 hours of creation.

DJ Account Verification

Anyone can sign up to MyTunez with a DJ/ Performer account; however, as shown in our terms of service, any users misusing our app may be terminated after an internal investigation. To maintain the integrity of MyTunez in keeping with its intended purposes, we recommend all DJ's to go through our account verification through your profile page. It is a very simple process to prove you are a real DJ. Once verified, your account username will display with a red check badge. Verified DJ's also receive access to extra features such as receiving tips, personalized QR logos, and access to our Booking and Events features which will unlock once your account is verified. We will notify you at least by email when the process is completed.

Native Features

mytunez.org is a progressive web app, so, in supported browsers (google chrome, firefox, safari, etc) and on compatible devices, some native app features are available. In some browsers, the app download button may appear on the login page. Otherwise, you can download the app by adding the web page to your home screen.

Currently in Chrome, you can get updated on your request status by subscribing to push notifications

The native iOS app is now available in the apple app store (mytunez requests) and free to download. All features of mytunez.org including push notifications are available within the iOS app.

Transactions

To protect our users, no sensitive user information is stored within our app. All payments and withdrawals are processed securely through Stripe, a third party payment processor. Apple Pay and Google Pay are available in supported browsers.

DJ users can create a ‘stripe express’ account from the home page to have your tips transferred directly to your bank account. Check your pending and available balances anytime through MyTunez.

Request Users can subscribe to email notification to receive email receipts for all financial transactions directly from stripe

Referrals

Receive a referral bonus of 10% of our MyTunez verified DJ transaction fees collected from each DJ/ Performer that you refer when you refer at least 1 DJ/ Performer. Sign up with a DJ/ Partner account, and have your referrals sign up with your username as their referral code (you can also use the share button from your profile page). Eligible referral bonuses will be paid out the first day of each week, and you will receive an email notification with the details. You will remain eligible for referral bonuses to your DJ/ Performer account for up to 365 days starting at your first referral payout and your MyTunez stripe banking information is configured (see Transactions section for stripe set up details).

Disclaimer

To avoid imposing transaction charges on requesters, MyTunez only allows tips of at least $3.00.

All completed transactions are subject to a 20% MyTunez service charge for verified DJ's and 30% for unverified DJ's

We cannot guarantee that a tip will result in a request being completed. However, you will not be charged for any rejected/ canceled request. We will try our best to investigate any incidents which occur, but tip at your own risk.